Social Media - Written by Roma on Monday, March 22, 2010 13:42 - 0 Comments
Complementing Each Other: CSR and Social Media
Corporate Social Responsibility (CSR) represents and remedies the less profit making efforts that companies take in order to portray themselves as responsible entities of the society. CSR is no longer confined to the boundaries of mental and physical harassment at work places but goes way beyond that. CSR has gained momentum over the years and has addressed issues like global warming, anti-terrorism drives, environmental issues, etc.
Every company today has realized the need of CSR as way of promoting their support to good causes in order to gain customer recognition. For instance, the widespread support and concern offered by major companies during the massacre of 26/11. It not only benefits the society but also helps in a kind of positive promotion.
Today, we can see a wide scale use of social media optimization used for marketing and promoting company brands and ideas. It is a strong platform where companies can have a direct and meaningful dialogue with clients, update them with new and upcoming services and products and at the same time keep themselves updated with the client’s fluctuating needs and demands. Similarly, social media can also be used as a platform to create a favourable image of your company in the minds of the audience.
In other words you could leverage social media to create interest and liking around the socially responsible work you do, thereby attracting new customers and strengthening the existing customer base. This is done by using social media to communicate your Companies’ CSR.
Communicating a company’s Corporate Social Responsibilities to the people via social media would definitely help brands to evolve. The idea is to make profit and create goodwill by interacting with people about the non-profitable part of your business.
Believe in a strong cause, support it, communicate your support via a social media and get the much needed recognition.
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